Thursday 30 September 2010

Create a new Outlook mail profile

It is quite natural that you want to create a new Outlook profile on client machine after Deepnet two factor authentication has been enforced on the Exchange server side.


The normal procedure of setup the profile will fail, as Deepnet OA agent won't be auto launched during the profile creation.



Technically speaking, the auto load feature is implemented as Outlook COM-Addin, the agent is only be launched after the profile is chosen. However the OA agent is a standalone Win32 application, you can start it at any time. In a word, you should manually launch it before adding a new outlook profile.


During the setup, do not click the button "Check Name", it is bound to fail.




Just ignore any error message and proceed to HTTP Proxy Setting




The first running of Outlook may look like freezed after you input the correct username and password, actually it is waiting for you to do some action! Please right click OA agent icon on taskbar,




and select the menu item "Restore". For example, it asks you to register the DevicePass token(see below)




Once the profile is fully created(it has connected to server and downloaded some emails), you can exit Outlook, also exit OA agent(right click the icon and choose Exit). Run Outlook again, this time OA agent should be auto launched(check the icon on the taskbar) when the usename/password dialog appears, if not, click Cancel,






then go to Trust Center and check if the agent is listed as an Active Application Add-ins



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